SaaS for partner-clients
Zuum, delivers solutions on a hybrid SaaS model where we not only develop, deploy and maintain but also venture into the business journey with you. Backed by the confidence on our products and engineering skills, we willingly pledge our business success to yours.
Here we go…
Who we are
Zuum, came to be because of engineers and product managers who were customer obsessed. Some say a good trait, we say a necessasity.
While most others sell diversity, headcounts, delivery centers, processes and talent all we possess is one thing in common, the belief that listening to the customers needs and constantly improving their experience surpasses all other priorities.
From being able to go to market in the shortest possible time to upgrading products based on usage patterns rather than competitor trends we excel at almost everything to do with software products and services
What we do
So you know that you have the next best idea, some operational capabilities and one of our product lines match your needs, then give us a call.
We will walk you through our products, engagement models, partnerships and how you can leverage on our technical skills and how we can leverage on your operational capabilities in your local market.
We work on a white-labeled, revenue sharing model based on your success where we take accountability for the technology and you take the operational lead together ensuring customer success and a positive bottomline for you and us.
Why we do it
While customer obsession is used as a marketing slogan there is news for you, we dont have a marketing team. The first person to pick your call would be an engineer and the last person you would speak to in the customer service would also be one.
This technical confidence enables us to engage our clients not as vendors but as partners who are willing to share your risks. If it works for you, it works for us.
Monitoring every possible user metric, updrading our solutions, testing, delivery and following up on the acceptance rates is a permanently running cycle here because we understand that our customers are not merely ids in our database but are the very reason for us to celebrate. This belief has let our product adoptions to grow over month on month consistently
Where we are
We are headquartered at Vancouver, BC in Canada and have teams placed in our regional offices in Toronto (Canada), Kingston (Jamaica), Bangalore (India), Jakarta (Indonesia) and Kuala Lumpur (Malaysia). With 2 more offices in the EU and South America starting soon.
We currently have over 80 engineers working 5 timezone shifts delivering excellence to our client-partners in 7 countries including startups, corporates, banks, government departments and political organizations.